Pitman Training Microsoft Outlook Proficient Certificate

Course Title: Pitman Training Outlook 2003 Certificate (PTOTCT)

Awarding Body: Pitman Training
Pitman Training is the largest independent training network in Ireland offering local solutions to businesses and individuals alike. With Pitman Training you have the best choice of training options:
· Career Solutions with its renowned National Diploma Programme
· Fully flexible IT and Office Skills training – attend when you like
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Intended Audience: Individuals who wish to learn this popular e-mail, diary and calendar management program.

Entry Requirements: Familiar with Windows Environment and basic keyboarding experience.

Exemptions: Exemptions are granted by modules based on previous Pitman Training Certification.

Course Details
Lesson One – Including: Loading Outlook 2003 and becoming familiar with the opening screen, changing the navigation pane, switching to auto preview, changing the position of the reading pane, altering the message view, deleting a message, viewing the Inbox, calendar, contacts and tasks, using notes and the folder list, closing the Outlook 2003 program.

Lesson Two – Including: Creating and replying to e-mail messages, adding signatures, applying send options to messages, attaching a file to a message, attaching an item to a message, opening an attachment, finding a message, flagging messages, search folders, using pre-defined stationery.

Lesson Three – Including: Creating a new contact, adding a picture to a contact, creating a category for a contact, deleting a contact, sharing contact details, changing the view of contacts, printing contacts information, creating a distribution list, using Find to locate a contact.

Lesson Four – Creating, amending and deleting appointments, assigning a contact to an item, inviting attendees, creating recurring appointments and multi day events, customising calendar settings, printing calendars, planning meetings, inviting attendees, deleting attendees, cancelling a meeting.

Lesson Five – Creating and assigning a task to a category, marking a task as completed, editing the task list, deleting a task, assigning tasks to others, accepting or declining tasks, sending status reports, viewing the task pad, placing a task onto the calendar, creating notes and assigning to a category, linking notes to a contact, editing, deleting and changing the colour of notes.

Lesson Six – Create folders to manage your email messages, moving messages into folders, colouring messages, using the rules wizard, creating filters, clearing filters.

Lesson Seven – Customising toolbars and menus, restoring deleted items, permanently deleting items, saving messages in other formats, archiving, creating a personal folders file (.pst), exporting Outlook data, specifying advanced email options.

Duration: 16 Hours flexi study

Cost: Contact us for more details

Further Study: Pitman Training Office Certificate or Diploma Range of courses