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Communication at Work
Course Title: Pitman Training Communication at WorkAwarding Body: Pitman Training
Pitman Training is the largest independent training network in Ireland offering solutions to businesses and individuals alike. With Pitman Training you have the best choice of training options:
Intended Audience:
This course is designed to teach those who want improve their written and verbal communication skills within a work environment.
Entry Requirements: A working knowledge of the Word program.
Exemptions: None
Course Details:
Lesson One: Sentence structure, subject and verb agreement, correct rules for the use of punctuation, common errors, including use of the apostrophe.
Lesson Two: Communicating effectively on the telephone, procedures for taking and receiving messages, dealing with difficult telephone calls, interpreting body language, appropriate dress code, procedures when receiving visitors, different methods of remote conferencing.
Lesson Three: Writing effective emails, advantages and disadvantages of email, netiquette and email principles, setting out a business email.
Registration: All Year
Duration: 6 hours
Costs: Contact us for further details
Further Study: Effective Business Communications.
News
2009-10-27 21:41 by Genesis
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Genesis Management Services and Genesis Business College are trading names for GMS Genesis Management Services.
Registered in Ireland. Registration No: 336033