Communication at Work

Course Title: Pitman Training Communication at Work

Awarding Body: Pitman Training
Pitman Training is the largest independent training network in Ireland offering solutions to businesses and individuals alike. With Pitman Training you have the best choice of training options:

Intended Audience:
This course is designed to teach those who want improve their written and verbal communication skills within a work environment.

Entry Requirements: A working knowledge of the Word program.

Exemptions: None

Course Details:
Lesson One: Sentence structure, subject and verb agreement, correct rules for the use of punctuation, common errors, including use of the apostrophe.

Lesson Two: Communicating effectively on the telephone, procedures for taking and receiving messages, dealing with difficult telephone calls, interpreting body language, appropriate dress code, procedures when receiving visitors, different methods of remote conferencing.

Lesson Three: Writing effective emails, advantages and disadvantages of email, netiquette and email principles, setting out a business email.

Registration: All Year

Duration: 6 hours

Costs: Contact us for further details

Further Study: Effective Business Communications.

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