The latest in Business, IT, Secretarial, Accountancy, Payroll, HR Training

June 25th, 2010
It’s that time of year again when we unveil our course programmes for the next academic year. This is the end of a long internal and external review process  where we listen to what our existing students say and also hopefully respond to chnaging training demands in the market place covering Gorey, Carlow, Kilkenny and Wexford areas.    
So what’s is New this year I hear ye all ask??..

Well. To explain..

Our courses range from individual certificate courses to longer term diploma and/or FETAC level 6 training programmes. All of our courses are part-time and certified. Our courses include Business Skills, Computer Skills, Payroll, Book-keeping, Web design, book-keeping and secretarial skills including typing and keyboard skills. 

Our training centres are accredited to offer Pitman Training courses which are all part-time learning flexible programmes designed to suit your needs including the renowned Medical Secretarial, Legal Secretarial, Executive PA and book-keeping range of diploma courses. 

Our Wexford, Carlow and Kilkenny centres also offers additional courses including Accounting Technician Ireland, Taxation Technician(*New Sept 2010), ACCA CAT (*New Sept 2010), Sales Negotiation (*New September 2010), Certified Public Accountants(CPA), HR and Employment Law, Business Studies, Childcare, Special Needs Assistant (SNA), Marketing and Corporate Governance.  

We would welcome any feedback you have on the range of courses we offer as we constantly update the list of course we offer. For a full list of all our courses checkout www.genesisbusinesscollege.net.

  

 

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Poor grammar and gimmicks in CVs spell disaster for job hunters say HR professionals

March 15th, 2010

Spelling and grammatical mistakes are cited as two of the most irritating faults found in CVs and a substantial reason for candidates being excluded from job shortlists, according to a study of HR professionals  by Pitman Training, Ireland’s leading provider of Business, IT, Secretarial, Web Design and Book-keeping Diploma courses. With over 125 training courses to choose from, and with Genesis Business College centres in Gorey, Carlow, Kilkenny and Wexford,  there is a Pitman Training course for everyone’s learning needs.

With only five seconds to make the right impression, errors immediately distract and tempt recruiters into looking for more mistakes rather than assessing the applicant’s suitability. Such inaccuracies create an un-professional view of individuals and their attention to detail.

Gimmicks are also frowned upon. Personnel managers generally dislike photos, coloured paper, fancy envelopes and folding the document in interesting ways – while grabbing attention, they do not influence interviewing decisions. Some organisations go even further with a policy of not accepting photographs with CVs as this may tempt them into making subjective decisions.

Job applications can fail by being too all-purpose. HR departments believe that candidates spend time tailoring their CVs to the vacant position, they would improve their chances of securing an interview. They recommend researching the company first as a good starting point.

The Pitman Training study highlights the importance of setting out the right information in the right order. Too often, contact information is left off the first page and age is omitted completely – a deliberate mistake that tends to irritate as it forces recruiters to calculate it from the education history.

The study suggests that there appears to be two different sets of rules to follow which need merging together. One is the classic mini autobiography in which candidates write, often endlessly, about themselves. The other takes account of the needs of the HR person reviewing the applications.

Anyone who has ever been faced with dozens or even hundreds of CVs to read knows that clear, well presented applications get through the first round filter much more easily than the War and Peace epics.

Fleur Creed, Genesis Business College commented; “We can teach people to type and use word processing software, but it’s core with the content and detail-like spelling, punctuation and grammar – that helps them make it to the interview stage. All Pitman Training Diplomas include core modules on effective communication which give Pitman Training students the edge when it comes to quality CV and workplace preparation”.   

Based on HR professionals’ comments, Pitman Training has compiled a ten point ‘better CV’ checklist.

·         Check the CV for accuracy of information, spelling and grammar.

·         Respect the recipient. Recruiters receive hundreds of CVs so keep it short. Two pages is ideal but a 10 page life history will head straight to the bin.

·         Customise it. Use the CV to promote the skills and achievements that match the job you are applying for.

·         Keep it simple. Avoid jargon – the recruiter may not understand them.

·         Pay attention to layout. Make it simple by good use of headings, line spaces, bullet points and a readable font size.

·         Never hand-write your CV or use coloured type. It doesn’t scan, photocopy or e-mail well.

·         Use good quality white.

·         Put the most important first. This includes name, contact details and address. Follow this with a profile of yourself which should include your skills, experience and immediate career goals. After this you can insert your career history followed by education, interests and references.

·         Make sure all dates match up and any gaps are explained.

·         Ensure the information flows in a logical order.

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Income Levy Payroll Calculations

March 5th, 2010

As part of the payroll training courses that we offer, I am often asked for a quick summary  of what the income levy is all about so here goes!!. The information below refers to the 2010 payroll calculations. The training courses we offer in this area cover both manual and computerised (Sage Quickpay) skills.    

Income Levy Calculation

The levy is calculated based on the following bands of gross pay.

· Income up to €75,036 per annum - 2% levy

· Income between €75,037 and €174,980 per annum – 4% levy

· Income in excess of €174,980 per annum – 6% levy

 

Full medical card holders are exempt from the Income Levy as well as individuals aged 65 or over whose annual income does not exceed €20,000 per annum(p.a.).

 

Where the income exceeds the weekly minimum threshold of €289 the full income is subject to the income levy. Where the income levy has been applied for particular pay period(s) throughout the year but the minimum threshold of €15,028 p.a. has not been exceeded at week 52 then no liability to the income levy arises. In this situation and provided you were in continuous employment with an employer throughout the year in question (for the full 52 weeks) your employer should make an adjustment at week 52 and refund all income levy deducted. Where you have not been in continuous employment with an employer throughout the year in question Revenue, rather than the employer, will deal with any refund of income levy due.

 

The Income Levy is always calculated on a Week 1 / Month 1 Basis.

The income Levy is always calculated on Gross Pay. If you are paying pensions or A.V.C’s  which are tax allowable for the purposes of calculating income tax, the income levy is still calculated on the gross pay before any pension or A.V.C. deductions.    

Income Levy and Tax Return Forms

·         The income levy amount is included with the PAYE figure on the P30 return.

·         The income levy is also included with the PAYE figure on the P35 form.

·         At the end of the year, every employee still on the payroll requires both a P60 as well as end of year Income Levy Certificate. Employees who have left do NOT get either a P60 or an end of year Income Levy Certificate.

·         As employees leave, an Income levy cessation form as well as a P45 form is required to be completed by the employer. 

The breakdown of the income levy threshold figures are as follows:

 

Annual Threshold

Weekly

Fortnightly

Monthly

4-Weekly

Bi-monthly

Quarterly

15,028

289

578

1,253

1,156

627

3,757

75,036

1,443

2,886

6,253

5,772

3,127

18,759

174,980

3,365

6,730

14,582

13,460

7,291

43,745

Over 65’s

20,000

385

770

1,667

1,539

834

5,000

 

 

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The Role of a Medical Secretary

March 4th, 2010

Career Details
A medical secretary usually works in a hospital or medical office and is responsible for performing highly specialised secretarial duties that include scheduling appointments, billing patients, compiling medical charts and reports and handling correspondence. They may also assist doctors with writing reports, speeches and articles, arrange for patient hospitalisation, bill insurance companies and order supplies. If you hope to become a medical secretary you must not only possess a cornucopia of skills; but you must also have a knack for detail work and be a good communicator. A secretarial position within the medical profession is the best of both worlds for some - a responsible office job plus the satisfaction of being involved with people’s health and possibly even contact with patients. That’s why specialist Medical Secretarial jobs are very well regarded.

The Pitman Training Medical Secretary Diploma covers a comprehensive range of practical skills and information, essential for a secretary working in the medical profession. The course has short course approval from the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR).

“Choosing the Medical Secretarial Diploma was the bravest and best decision I have ever made. I am now employed as secretary to one of the Gastroenterologists at St Peter’s Hospital.”

Medical secretaries fulfil a crucial role as the link between doctor and patient, and for this reason are required to be tactful, discreet and, above all, sensitive. Of the greatest importance, however, is the secretary’s ability to successfully complete a complex array of administrative and technical tasks relating to the job, such as compiling confidential letters, typing reports for patient records and medical journals and ensuring the general flawless running of the office. Medical secretaries are also expected by employers in the healthcare sector to be proficient in medical terminology, medical audio-typing and medical word processing skills. Nationally recognised skills for medical secretaries are generally considered to be advantageous to any individual seeking employment in this sector. The Pitman Training Medical Secretarial Diploma combines expert secretarial skills with a broad understanding of medical terminology, to enable individuals to apply for jobs within the healthcare sector.

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FÁS Quarterly Commentary, 12th February 2010

February 26th, 2010
  • REFLECTING THE SHARP DECLINE IN EMPLOYMENT THROUGH 2009, AVERAGE EMPLOYMENT IN 2010 IS LIKELY TO BE DOWN BY 87,000 ON LAST YEAR’S AVERAGE.
  • THE UNEMPLOYMENT RATE IS FORECAST TO PEAK AT ABOUT 13.5% IN LATE 2010 – BELOW PREVIOUS FEARS OF A PEAK AS HIGH AS 16%.
  • EMPLOYMENT SHOULD STABILISE FROM EARLY 2011; HOWEVER AVERAGE EMPLOYMENT FOR 2011 STILL EXPECTED TO BE 11,000 DOWN ON 2010
Summary…

  •  
    •  
      • There have been signs in recent months that the upward trend in unemployment has begun to stabilise. However, it is too early to say whether the apparent stabilisation will persist.
      • While unemployment has risen across all occupations, craftspeople and manual workers have been hardest hit with unemployment in these groups rising to 25% or more, whereas the unemployment rate for professional occupations remains below 5%. Men have been relatively harder hit by the fall in employment and rise in unemployment than have women.
      • For a more narrowly defined group of craft and other occupations directly linked to the construction industry, unemployment has risen to over 30%. Also, although the unemployment rate for professional occupations remains below 5%, the rate for managers and professionals closely linked to construction has risen to over 13%.
      • The vast majority of unemployed people come from manual or lower-level service jobs. Managers, professionals and technicians together account for a minority – 14% – of the jobless.
      • In response to the lack of job opportunities, labour force participation has fallen particularly sharply for teenagers and those aged 20-24, reflecting postponement of entry to the labour force.
      • Almost 80,000 people participated in training in FÁS in 2009 and a further 26,000 were still in training at the end of the year.
      • Almost 11,000 people completed periods on FÁS employment programmes in 2009, and a further 26,000 were still engaged in these programmes at year end.
      • The number of new apprentices recruited by employers was down 59% in 2009, with construction-related apprentices down 69%.
      • Vacancies notified to FÁS were down 19% year-on-year in Q4 2009, with declines occurring for all occupations except health & care service workers. For the year as a whole, there were 55,000 vacancies notified to FÁS.
      • There has been a very strong link between economic growth and employment growth in recent years, and this has been particularly evident during the recession. However, the anticipated recovery in the Irish economy is expected to export-led, whereas job creation is largely contingent on a recovery in domestic demand. On balance, we are forecasting annual average employment to fall by 4.5% from 1,928,000 in 2009 to 1,841,000 this year and by a more modest 0.6% in 2011 to 1,830,000.
      • We expect the unemployment rate to rise further this year, peaking at about 13½% in the second half of the year. For 2011, we are forecasting a gradual reduction in the unemployment rate through the year, with the annual average falling to 12.6%. (In general, expectations as to the peak level of unemployment have fallen in recent months). However, the economic outlook for Ireland is still uncertain which makes forecasting more tentative than usual, with much hinging on a recovery in consumer spending. If the hoped for pick-up in consumer spending does not materialise, then the peak in unemployment is likely to be higher and later than in our current forecast.

Full Details:
A copy of the FÁS Quarterly Labour Market Commentary (Winter 2009/2010) can be downloaded by clicking here [Pdf 213kb]

For further information contact:
Brian McCormick, FÁS Research & Planning Unit,
Tel: 01-6070517, E: brian.mccormick@fas.ie
Maria Walshe, FÁS Communications Unit,
Tel: 01 6070521, E: maria.walshe@fas.ie
 

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Secretary Courses Underpin The Professional Secretarial Career.

February 26th, 2010

The secretarial job market remains in a state of rude good health despite the recession and demand for these highly skilled staff, the “backbone of the office,” is stronger than for other roles such administrative assistants and clerks.

Such demand is probably a reflection of the high standards demanded by employers as they strive to obtain maximum productivity from every employee.

And as secretaries tend to be highly trained, they have the ability to deliver measurable value to a business.

Achieving these standards is not a matter of luck but rather investment in secretary courses and related training programmes and it is fair to say that the secretary is often the most highly trained of all the administrative staff.

He or she will have taken skill specific secretary courses to learn typing, shorthand, audio transcription and technical subjects such as minute-taking and letter layout.

In addition, it will have been necessary to learn about the information technology used in the job, such as computer studies and software packages including Microsoft’s Word, Excel, Outlook, PowerPoint and Access.

Without structured secretary courses, it would be very difficult to pick up sufficient knowledge, skill and competence to deliver work to the standard required.

And it would be even harder to become a medical secretary, legal secretary, paralegal or executive pa without having taken a number of secretary courses.

For most students embarking on secretarial careers, Pitman Training is the first port of call.

Sir Isaac Pitman launched his world-renowned shorthand method in 1837 and the Pitman name remains the byword for secretary courses to this day.

Nowadays, every Pitman Training centre seeks to replicate an office environment rather than a college or institute and they are leaders in self-paced education for the office skills sector.

Fleur Creed, Principal of the Pitman Training centres in Carlow, Gorey, Kilkenny and Wexford claims that this focus on the study environment linked with the learning methodology form the basis for the continuing professional respect enjoyed by Pitman trained secretaries.

“There is no doubt that the amount of practical study time and the reflection of what it is really like to be a high level secretary, as well as the coursework we demand results in a skill set and an attitude that says ‘I’m not just trained, I’m Pitman trained.’”

Recruiters and employers seem to agree, as anyone listing secretary courses from Pitman Training on their CV’s seems to have a definite competitive advantage when it comes to getting great jobs.

The continuing recession in the economy has made the need for professional studies even greater as downsizing has meant that secretaries face an increasingly large workload, handling tasks previously performed by colleagues whose roles have been made redundant.

Those who have the knowledge to harness technology to perform these extra duties and who have learned to organise the resources available to them can continue to provide invaluable business support to their bosses.

And at the same time they can manage the stress that additional responsibility brings.

In many ways, the recession has shown that cream rises to the top and the best way to be part of the cream is to ensure that you have the education and skills to shine.

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Take Your Future in Your Own Hands with Pitman Training

July 6th, 2009

For workers re-entering the workforce or considering a career change, the problems arise when deciding which skills to train in. The following are tips in helping you take your future into your own hands and gaining back the confidence redundancy make have taken away. Source: Pitman Training Ireland Blog 

1. Make a list of what you enjoyed about your previous position, what were your strengths in your job, what skill did people seek you out for help. Once you’ve identified what particular skills you enjoyed and were confident in you’re on your way to strengthening these and perhaps identify roles were these strengths are required. For example if you found you were the organiser in your company perhaps secretarial work would be enjoyable for you. If you found you were the fixer of all things technical perhaps looking into business management systems may be an option.

2. Not all redundancies mean you must consider a complete change in career. If your company kept some employees on board and let others, like yourself go, look at what skills they may possess that you could up skill in.

3. Cross Training can make you more employable. Adding to your skill set may make you more flexible in positions are thereby more valuable to a company. For example a sales person who also has marketing skills, or a personal assistant who also has book keeping knowledge.

4. Look at your weaknesses.  We all hate to admit it but there are things we can’t do well or more likely feel we can’t do. If there are areas you always hid under the desk to avoid in your previous job, now is the time to get proper training. If you shivered at the thought of answering customer complaints or went pale at the thought of creating budgets in Excel, proper training could turn these into strengths.

5. Get certified. Employers have a choice of who to take for a job. Even if you have some experience from previous roles, the current climate dictates that you must have the qualification to back it up.

6. Don’t rule anything out. Be open minded as to what you can do, check with a Pitman course advisor as to what roles are available and how your experience can fit in. Sometimes there is a link you would never find yourself.

7. Training will boost your self esteem and can give you the confidence to apply for positions you wouldn’t have before.

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Job Opportunities in the Down-Turn - Retraining Skills Identified?

July 6th, 2009
 

A topical question these days is where should the country and the economy should be focusing in retraining the workforce, particularly in light of the huge recent increase in unemployment.  

FAS’ Planning and Research Department has analysed a number of sources of data and these lead to the conclusions presented in this article. Source Job Opportunites in the Down Turn - Roger Fox, Planning & Research June 2009. The report in full is very comprehensive and this article contains the main points of the full report.

The Irish economy is in the middle of a major down-turn with unemployment having doubled to 11% in the last year, employment falling and redundancies at record levels. There may not be enough jobs for everyone in the next few years and unemployment will rise further. However, there will still be some jobs, and it is useful to be able to identify areas with better prospects both in the short and medium-term.

FAS’ Planning and Research Department has analysed a number of sources of data and these lead to the conclusions presented in this report. 

  • Clerical (office work, accounts)
  • Caring (health care, child care, elder care)
  • Catering (Chefs, waiters, fast food)
  • Hairdressing

Security (shops, office, factories)

Growth Areas because of the Down-Turn

As people cut-back on spending, some products and services are likely to experience increased demand. Likely areas of growth are:

  • Repairs and Maintenance (Clothing & Footwear, Electrical Goods, Home DIY, Motor Vehicles)
  • Green Energy (e.g. Solar Panels, Heat-Pump Installer, Bio-mass Boiler Installer, Insulator, Smart Building systems)  
  • Vegetable/Fruit Gardening
  • Fast-food

 

Start Your Own Business

The lack of jobs is likely to lead to an increased number of persons becoming selfemployed. This trend is likely to arise across a range of occupations from construction, repairs and maintenance, personal services, office and business services. To support this development, Start Your Own Business training may be a relevant option for many redundant workers who have gained experience working in (now) down-sized areas including construction professionals, managers and craftspersons.

Skills and Labour Shortages

At present, there are few areas of skills or labour shortages. Any shortages are now confined to areas for persons with third-level qualifications and specific expertise and work experience. Thus, there is not a shortage of recent graduates, but rather persons with suitable experience. The main occupations identified as being in short supply are:

  • Health(e.g. Doctors and Nurses)
  • Software Engineers (with experience in networks and specific software applications (e.g. Java).
  • Accountants (with expertise in regulation, compliance and risk)
  • Actuaries
  • Marketing Managers (with considerable experience)
  • Technical Sales Representatives with knowledge of particular products/services
  • Scientists (highly qualified and experienced professionals and technicians)
  • IT specialists with fluent foreign language skills
  • Engineers (experienced design and process engineers for manufacturing subsectors)

Longer-Term Demands

While prospects for the world economy are very uncertain at present, if we assume that the world and Ireland will eventually return to the previous economic growth path then there is a widespread consensus on the main sectors and occupations that will grow in the future. The fastest growth areas will be in occupations requiring third level qualifications (professional and associate professional jobs) and in services such as caring and sales.

Relatively high growth is expected for engineering, computing, scientific, medical, legal and financial professionals. In relation to services, the fastest growth areas are likely to be for care workers (for childcare and elder care).

It is important to emphasise that while many fast-growing jobs will require third-level qualifications, the National Skills Strategy for Ireland still expects that half of the workforce in 2020 will have below third-level qualifications.

Another more general trend is that towards occupations requiring combined skills from a number of disciplines, as well as ones requiring a strong element of soft and generic skills.

USA Projections

Projections from the USA and other countries suggest broadly similar patterns to Ireland. In terms of the number of jobs created, large occupations dominate such as nurses, retail sales, clerical, caring and catering. Teachers, IT workers and truck drivers are also forecast to create many additional jobs. Some of these same jobs are among the fastest growing in percentage terms – particularly in software, health and caring. It may also be interesting to note some more unusual growth occupations in the US including vets and gambling workers as well as social-type workers/counsellors for substance abuse, mental health and family issues.

Conclusions

The analysis presented in this report is intended to provide guidance in terms of job opportunities during the down-turn. It is important to emphasise that in all job areas in the short-term there will be an over-supply of potential recruits, so that not all suitable persons will be able to find a job in their chosen occupation. Equally, however, there is unlikely to be any occupation for which no recruitment will take place. Thus, there will always be some job openings in any chosen occupation, so that for someone committed to a particular occupation then support towards achieving that goal should not be excluded. However, the information in this report may be helpful in advising persons who do not have a clear direction, and who may be helped by better understanding the prospects for different occupations.

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Invest in your self!. Upskill your workplace skills by retraining with a Pitman Training certified training course.

June 27th, 2009

Deciding where to invest your money has never been tougher; property, stocks and shares and even high street banks don’t seem to offer the security or return that many of us are looking for. Training and skills experts, Pitman Training are recommending that if you want to secure your future, one of the safest financial investments is in yourself.

Claire Lister is managing director of Pitman Training Group. With over 100 training centres throughout the UK and Ireland, the company has considerable experience in helping people to develop new skills and increase their earning potential. Claire says; “Our experience shows that people who invest in themselves and their skills always see a return on investment. Whilst training involves far more than a financial injection of capital – you need to commit time, energy and hard work into training – the potential returns can be enormous.”

Pitman Training is urging people to focus on themselves this winter in order to reap the rewards before spring arrives. Anyone wishing to boost their promotion prospects, kick-start their career or change direction can register at their local centre for a free career consultation. An experienced training advisor will provide practical recommendations on training which could help the individual plan for a happier and more successful working life. By using the colder months as an opportunity to invest in themselves, people in could end up with a raft of new skills, an impressive CV and a vastly improved earning potential.

“As the world of commerce and industry becomes tougher, employers are becoming more and more demanding,” explains Claire. “They want staff who are well-skilled and prepared to invest in themselves and their personal development. Many bosses are looking for candidates whose CV shows that they have proven, practical, office-focused skills which will enable them to hit the ground running when they start a new job. In a challenging economic climate bosses can’t afford to take chances on people who don’t have certificates to back up their skills and experience.”

“Importantly, learning a practical new skill which will really enhance your career prospects needn’t take forever,” continues Claire. “The Pitman Training approach means that you can start a course as soon as you’re ready – you don’t have to wait for the start of a new term. You learn at times that suit you and can complete your course as quickly, or slowly, as you want to, fitting your studies in around work or personal commitments.”

“For example, if you’ve decided on a career as a legal secretary, you could opt to study for a full time Legal Secretarial Diploma. Within 7 to 12 weeks you will have all the specialist skills that any employer would be looking for from a legal secretary and the certificate to prove it,” Claire says. “Alternatively if you already work in an office environment and want to enhance your promotion prospects while you work, you could study part time for the Microsoft Office Plus course. In 7 to 12 weeks you’ll cover advanced Word, Excel, PowerPoint, Access and Outlook and be ready to show any employer that you really mean business.”

Courses on offer at Pitman Training range from basic computing and keyboard skills to advanced secretarial diplomas, book-keeping and even web design. Technical IT courses, including MCSA, MCSE and A+ are also available for those wishing to pursue a career as computer engineers.

Genesis Business College offers the full range of Pitman Training Courses in Carlow, Gorey, Kilkenny and Wexford.

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Why CPA Certified Public Accountants Training ?

June 27th, 2009

By undertaking and completing the CPA exams and training we offer you the opportunity to become a Certified Public Accountant (CPA) and gain a professional accountancy qualification.

 

As well as opening the door to a diverse and worthwhile career the CPA qualification also offers:

  • Flexible exam and training systems
  • The option to split final level exams over 4 consecutive exam sittings
  • The widest range of approved educators in Ireland
  • Freedom to move between practice and ‘industry’ during training
  • A qualification that has wide international recognition

During training CPA students do not have to commit to a training contract with one employer, allowing flexibility and freedom to move around during training. CPA students can also put relevant work experience towards training requirements and do not need to be in relevant employment when starting exams.

CPA members and students are supported by an Irish-based and controlled Institute which has seen a growth of 41% in membership in the last 5 years.

With an increase of 9% alone in 2007, the CPA had the fastest growing membership among Irish accountancy bodies, according to the Annual Report of the Irish Auditing and Accounting Supervisory Authority (IASSA). The average growth rates across all accountancy bodies stands at 6%.

Genesis Business College offers part-time CPA Training programmes starting in September of each year. 

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